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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Litzy Rivera

June 26, 2025

5  out of  5
rating by Litzy Rivera
"Tessa was absolutely wonderful! She was very patient with my mom and I, and she made sure we understood everything on the insurance plan and still helped us attentively even though we went close to closing time! She is the best and sweetest!"
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Kamron Green

June 24, 2025

5  out of  5
rating by Kamron Green
"Tessa Joiner was amazing, gave me great service and made everything easy as can be"
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punch03

June 24, 2025

5  out of  5
rating by punch03
"Ms Taneshia was very helpful. With great customer service. I would recommend State farm to any of my family and friends."
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Heavy Tee

June 23, 2025

5  out of  5
rating by Heavy Tee
"Tessa has always been very helpful. Great to work with."
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Angelique Frost

June 20, 2025

5  out of  5
rating by Angelique Frost
"Tanisha at State Farm was Very personable and informative! Tanisha was attentive to my concerns/requests and went above and beyond to assist with meeting my needs. Thank you, you’re the BEST Tanisha!"
We responded:
"Angelique, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Anna Brown

June 17, 2025

5  out of  5
rating by Anna Brown
"I had the pleasure of working with Mrs. Catessa who assisted me with my life insurance. She is very professional, sweet, polite and is highly knowledgeable. She worked qith me every step of the way and broke down each part of the policy to my knowledge. Thank you for your time and assistance.I recommend using State Farm for your personal needs. And if they ask who, say Catessa. She is the best fit for the job."
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heather butler

June 13, 2025

5  out of  5
rating by heather butler
"Joey is a rockstar and super helpful!"
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Tina

June 13, 2025

5  out of  5
rating by Tina
"Tanisha was awesome in helping me get the policies I needed & following up to remind me that something was missing when I thought I had everything done. She was knowledgeable about her job & was really good at explaining things when I had questions. I definitely appreciate the service I received!!!!"
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Matthew Clifford

June 10, 2025

5  out of  5
rating by Matthew Clifford
"Tessa was absolutely wonderful with great explanations of the coverage and benefits. She was a pleasure to speak with and so professional!! I'd highly recommend getting your next car insurance quote from Tessa!!! Thanks again for all your help!!!"
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Jervais Gooch

June 9, 2025

5  out of  5
rating by Jervais Gooch
"Great customer, enjoyed speaking to Joey"
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Ron D (Ron)

May 16, 2025

5  out of  5
rating by Ron D (Ron)
"Shout out to Joey – hands down one of the coolest insurance dudes I've ever had the pleasure of working with. He made the whole process a breeze, easy, and headache-free. Joey went above and beyond, answered all my questions, and even had good laughs along the way. Not only is he a professional, but he's also just an awesome dude. If you want to get insurance without the hassle, call up Joey. You won't regret it!"
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Ronnie White

May 15, 2025

5  out of  5
rating by Ronnie White
"I enjoy talking to that young man we talk about different things more than the insurance policy but he’s an excellent agent. Wish every agent was like that, Very professional."
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Diana Rodriguez

May 15, 2025

5  out of  5
rating by Diana Rodriguez
"JOE HAS A GREAT PERSONALITY AND EXPLAINS EVERYTHING TO POINT."
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Qwinten

May 14, 2025

5  out of  5
rating by Qwinten
"Made sure I got all the discounts I can get and made sure I was satisfied with my payment thanks Tessa"
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Ninfamaria Arredondo Walsh

May 2, 2025

5  out of  5
rating by Ninfamaria Arredondo Walsh
"Richard P. was very helpful in obtaining a quote and starting my car insurance while getting me the best possible rate! Definitely recommend!"
We responded:
"Ninfamaria, thank you for taking the time out of your day to leave us a review! We love hearing about how Richard provided a wonderful insurance experience for you. Our office loves being your good neighbor! "
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William Wick

May 1, 2025

5  out of  5
rating by William Wick
"Excellent job. Very friendly and professional. I would highly recommend!"
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Zoe Webb

April 29, 2025

5  out of  5
rating by Zoe Webb
"Richard was the best part of my day. While learning the ropes here in Charleston, got me a quote assisted me with navigating the requirements. He was incredibly personable and patient with me. Highly recommend giving him a call if you're a new resident."
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Monio Williams

April 28, 2025

5  out of  5
rating by Monio Williams
"Tanisha was very professional and helpful."
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Tina Williams

April 16, 2025

5  out of  5
rating by Tina Williams
"I had a great experience my representatives was awesome i was happy to receive his call ...I'm happy to be back with my state farm family I missed yall... HE WAS VERY PROFESSIONAL"
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Tonya Liles

April 15, 2025

5  out of  5
rating by Tonya Liles
"Joey was so amazing and helpful! He got the coverage and the price I wanted I switched insurance immediately."
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Deborah Haynes

April 14, 2025

5  out of  5
rating by Deborah Haynes
"Tessa was great, very helpful & so pleasant!!"
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Lloyd Isom

April 11, 2025

1  out of  5
rating by Lloyd Isom
"This agent canceled my insurance without warning for not receiving a copy of my dl in the email. I know they have the ability to determine I have a valid dl. I wonder how many others they did the same way. Cancel your insurance because they never received an email then raise your rates because of the cancellation! This is crazy and I'd never do business with this agent again. And in response from owner, I was notified multiple times true and I emailed my dl to the address given by the person that called. I have since retained my new insurance. The question I have is you took my money for so long and knew I had a NC dl correct? Were you licensed to insure a driver with a NC dl? HINT to anyone... If an insurance company asks you to email a copy of your drivers license, you need to question their ability to insure you."
We responded:
"Mr. Isom, our office tried to contact you multiple times regarding your drivers license beginning as far back as October 29th. You said that you wanted to make sure we weren't "scammers" and that you would email a copy as well as mail it. We never received the information requested. We cannot determine if you have a valid license without being able to verify that we have the proper information to run the Motor Vehicle Report. If there was some discrepancy between the info that we had and what was on the Driver's License, then we needed to verify that our information was correct. We called to notify you before State Farm sent out the letter in the mail on December 24th. We then attempted to reach you and left messages for you on your voicemail. This was all prior to the policy being dropped. Despite multiple attempts to contact you, we never received the information and the policy was dropped. "
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Maria Reyes

April 4, 2025

5  out of  5
rating by Maria Reyes
"Tessa Joiner. She helped me from the moment I arrived at the door until I left. I loved her service even though my English is not good she always tries to understand me and explain me in the best way. She attended me after 4pm regardless of the time, which most ajuntes don't do."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had such a positive experience. Our team is dedicated to providing excellent service, and it's great to know that our efforts to communicate and assist you made a difference. We truly appreciate your recognition of our commitment, and we look forward to serving you again in the future! "
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Marc Cabot

April 1, 2025

5  out of  5
rating by Marc Cabot
"Had a good appointment with State farm today. Keke was very helpful in reviewing both my auto and home policies. She talked me through coverage amounts, what is best for my family, & took extra effort to look for multi policy discounts and other savings. Thank you."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Keke was able to assist you so effectively with your auto and home policies. It's great to know that she took the time to explain everything and find the best options for your family. We appreciate your trust in us and look forward to helping you again in the future! "
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Jeff Parker

April 1, 2025

5  out of  5
rating by Jeff Parker
"She was wonderful. Very professional from first contact. Even though I put her off for a couple of days she was never pushy or hurried me into getting insurance. She went over everything very thoroughly. She was very respectful. Respectfully Jeff Parker"
We responded:
"Thank you so much for your kind words, Jeff! We're delighted to hear that you had a positive experience with our team. It's great to know that you felt respected and well-informed throughout the process. We appreciate your trust in us and are here whenever you're ready to move forward. Looking forward to assisting you again in the future! "