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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Latish McNeil

October 2, 2024

5  out of  5
rating by Latish McNeil
"Tanisha Thomas has done an excellent job with assisting me with my need."
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pat spencer

September 30, 2024

5  out of  5
rating by pat spencer
"Not only was my quote less than my previous Auto Insurance, but Mr R. Plaistowe made the whole process so easy. We even got in a couple of laughs😂"
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Andrea Weathers

September 30, 2024

5  out of  5
rating by Andrea Weathers
"Thank you Keke"
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Jennifer Williams

September 27, 2024

5  out of  5
rating by Jennifer Williams
"Derrick is the best. He is always professional and always willing to help in any way he can, I’m very pleased with the service. Thank you"
We responded:
"Thanks for the kind words, Jennifer! We’re happy to hear Tanisha was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Mark Smith

September 25, 2024

5  out of  5
rating by Mark Smith
"I couldn't ask for a better place to get my auto insurance very very friendly people helpful people and always wishing me a happy birthday"
We responded:
"Thank you for the five-stars, Mark! We appreciate you letting us be your good neighbor!"
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Anthony Porter

September 24, 2024

5  out of  5
rating by Anthony Porter
"Thank you Richard Plaistowe, for all of your help, you made it very easy to get what I needed."
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Jah Mari Rasta

September 24, 2024

5  out of  5
rating by Jah Mari Rasta
"I love how nice and clear customer service are. Specially Ms. Tanisha I love her"
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Jonathan

September 23, 2024

5  out of  5
rating by Jonathan
"Tanisha was wonderful, as well as everyone else I've spoken with. Just want to say thank you for always being so kind and gracious I appreciate your help."
We responded:
"Thanks for the kind words, Jonathan! We’re happy to hear Crysta and Richard were able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! "
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Ann Morgan

September 20, 2024

1  out of  5
rating by Ann Morgan
"I have been with state farm for many years, and unfortunately it was with this office. I tried to call everyday for a week and a half, no returned calls no communication. Made a payment this morning, it wasnot to their office likings, they didn't bat a eye to send me a snotty/rude email. Mike Stuckey when it should be named Mike Sucky!"
We responded:
"Hey Ann, thanks for the review and the new moniker. You have been with our office for a while and we appreciate your business. The fact of the matter is that during your tenure with us, repeated delinquencies caused an excess and unnecessary amount of work for our team and often confusion on both ends. We attempted to take a payment for your total amount due to help realign your account and avoid future issues. I was surprised when, instead, you bypassed our office team to make a payment that was insufficient to bring your account current, despite our recommendation to do otherwise. When a payment is made for less than the amount due, it produces continued issues with a billing account. These issues take additional time and research, time that is better spent serving you (and other customers) in other ways. The email sent provided other options for you to independently manage your billing account. "
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MaryAnne Snyder

September 13, 2024

5  out of  5
rating by MaryAnne Snyder
"David Spellman is a great asset to the company in that he is pleasant & exudes friendliness in his business dealings."
We responded:
"MaryAnne, thanks for the great review! David does a great job with our customers. He is both friendly and knowledgable and loves to take care of our customers."
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Dameion Gibson

September 4, 2024

5  out of  5
rating by Dameion Gibson
"Ms. KeKe Miller was very Professional .She gets 10 ☆s . Promote her She is worthy!!💯"
We responded:
"Hi Dameion! Thank you for the amazing review. We appreciate your business!"
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Goodloe Tony

August 31, 2024

5  out of  5
rating by Goodloe Tony
"David Spellman was very helpful."
We responded:
"Thank you for your 5 star review! We appreciate your business. David is a great asset to our team!"
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A B

August 30, 2024

5  out of  5
rating by A B
"Tanisha provided excellent and quick service !"
We responded:
"A B. Thanks for taking the time out of your day to leave us such a great review and trusting us to help with your insurance!"
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Lawanda Collins

August 30, 2024

5  out of  5
rating by Lawanda Collins
"She is awesome. She is my favorite agent"
We responded:
"Lawanda, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Linda Meyers

August 30, 2024

5  out of  5
rating by Linda Meyers
"We received good service and pricing and are very happy with the results."
We responded:
"Linda, we are very pleased that you had a great experience. We want to be an excellent Good Neighbor Agent!"
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Raven Zeigler

August 29, 2024

5  out of  5
rating by Raven Zeigler
"Great customer service my agent Richard was very helpful, patient and informative!!"
We responded:
"Raven, thanks for the shoutout to Richard! He is a great asset to our team and we look forward to earning your business."
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Braden Sutton

August 29, 2024

5  out of  5
rating by Braden Sutton
"David made it so easy to get my insurance set up right after moving to charleston! Helped me look through different options and helped find the best one for me!"
We responded:
"Braden, congrats on the move to Charleston! We look forward to being your resource for your insurance and financial service needs."
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LOCAL GLASS & SCREEN

August 29, 2024

5  out of  5
rating by LOCAL GLASS & SCREEN
"Excellent prices and service! I got the best deal on my auto and home insurance. Crysta professionally and quickly answered all my questions. I will recommend their insurance agency to my family and friends.Vladimir. Thank you very much !"
We responded:
"Thanks for leaving us such a great review. Bundling is one of the best way to save money on your insurance and State Farm has one of the best discounts in the business! We look forward to being your Good Neighbor Agent!"
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Mara Russomanno

August 28, 2024

5  out of  5
rating by Mara Russomanno
"Thanks Tanisha for your support and kindness!"
We responded:
"Mara, thank you for your great review and shout out to Tanisha. She does so much to help our customers! We appreciate your business."
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Kerri Cable

August 27, 2024

5  out of  5
rating by Kerri Cable
"David was amazing to work with! His customer service was outstanding! I’ve even referred my sister!!"
We responded:
"Kerri, not only did you give us a great review…but you trusted us enough to refer your family! We love helping our customers as well as their friends and neighbors as well."
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Alexandria Miller

August 26, 2024

5  out of  5
rating by Alexandria Miller
"Keke was great and very helpful thank you so much"
We responded:
"Alexandra, thanks for leaving a great review. Keke does a great job and is an important part of our team. We appreciate your business!"
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loretta smith

August 22, 2024

5  out of  5
rating by loretta smith
"Crysta was outstanding, professional, friendly and very patient. Thanks you for assisting me with getting a policy with State Farm."
We responded:
"Loretta, thanks for shouting out Crysta and trusting us with your insurance needs. Thank you for being the best part of State Farm…our customers!"
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Eric Kelly

August 21, 2024

5  out of  5
rating by Eric Kelly
"Tanisha It is always courteous and patient. I always Ask for her when it comes to helping me with anything Concering my vehicle. And my coverage. I always get expert advice from her. She is the top of the line agent."
We responded:
"Thank you for the five-stars, Eric! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most. Keke is a fantastic asset to our team. "
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Roger Metze

August 19, 2024

5  out of  5
rating by Roger Metze
"Great experience Crysta!!!!"
We responded:
"Roger, thanks for the great review and the shout out to Crysta. We appreciate your business."
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Nikesia Gray

August 16, 2024

5  out of  5
rating by Nikesia Gray
"David was punctual an knowledgeable it was a pleasure to speak with him ask for David for your insurance needs."
We responded:
"Nikesia, thank you for the great review! I am so happy David was so helpful!"