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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J

May 7, 2025

5  out of  5
rating by J
"Keke Miller was very helpful in answering all of my questions and providing assistance. This office offers great customer service."
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Ninfamaria Arredondo Walsh

May 2, 2025

5  out of  5
rating by Ninfamaria Arredondo Walsh
"Richard P. was very helpful in obtaining a quote and starting my car insurance while getting me the best possible rate! Definitely recommend!"
We responded:
"Ninfamaria, thank you for taking the time out of your day to leave us a review! We love hearing about how Richard provided a wonderful insurance experience for you. Our office loves being your good neighbor! "
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William Wick

May 1, 2025

5  out of  5
rating by William Wick
"Excellent job. Very friendly and professional. I would highly recommend!"
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Zoe Webb

April 29, 2025

5  out of  5
rating by Zoe Webb
"Richard was the best part of my day. While learning the ropes here in Charleston, got me a quote assisted me with navigating the requirements. He was incredibly personable and patient with me. Highly recommend giving him a call if you're a new resident."
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Monio Williams

April 28, 2025

5  out of  5
rating by Monio Williams
"Tanisha was very professional and helpful."
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Tina Williams

April 16, 2025

5  out of  5
rating by Tina Williams
"I had a great experience my representatives was awesome i was happy to receive his call ...I'm happy to be back with my state farm family I missed yall... HE WAS VERY PROFESSIONAL"
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Tonya Liles

April 15, 2025

5  out of  5
rating by Tonya Liles
"Joey was so amazing and helpful! He got the coverage and the price I wanted I switched insurance immediately."
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Deborah Haynes

April 14, 2025

5  out of  5
rating by Deborah Haynes
"Tessa was great, very helpful & so pleasant!!"
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Lloyd Isom

April 11, 2025

1  out of  5
rating by Lloyd Isom
"This agent canceled my insurance without warning for not receiving a copy of my dl in the email. I know they have the ability to determine I have a valid dl. I wonder how many others they did the same way. Cancel your insurance because they never received an email then raise your rates because of the cancellation! This is crazy and I'd never do business with this agent again. And in response from owner, I was notified multiple times true and I emailed my dl to the address given by the person that called. I have since retained my new insurance. The question I have is you took my money for so long and knew I had a NC dl correct? Were you licensed to insure a driver with a NC dl? HINT to anyone... If an insurance company asks you to email a copy of your drivers license, you need to question their ability to insure you."
We responded:
"Mr. Isom, our office tried to contact you multiple times regarding your drivers license beginning as far back as October 29th. You said that you wanted to make sure we weren't "scammers" and that you would email a copy as well as mail it. We never received the information requested. We cannot determine if you have a valid license without being able to verify that we have the proper information to run the Motor Vehicle Report. If there was some discrepancy between the info that we had and what was on the Driver's License, then we needed to verify that our information was correct. We called to notify you before State Farm sent out the letter in the mail on December 24th. We then attempted to reach you and left messages for you on your voicemail. This was all prior to the policy being dropped. Despite multiple attempts to contact you, we never received the information and the policy was dropped. "
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Maria Reyes

April 4, 2025

5  out of  5
rating by Maria Reyes
"Tessa Joiner. She helped me from the moment I arrived at the door until I left. I loved her service even though my English is not good she always tries to understand me and explain me in the best way. She attended me after 4pm regardless of the time, which most ajuntes don't do."
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had such a positive experience. Our team is dedicated to providing excellent service, and it's great to know that our efforts to communicate and assist you made a difference. We truly appreciate your recognition of our commitment, and we look forward to serving you again in the future! "
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Marc Cabot

April 1, 2025

5  out of  5
rating by Marc Cabot
"Had a good appointment with State farm today. Keke was very helpful in reviewing both my auto and home policies. She talked me through coverage amounts, what is best for my family, & took extra effort to look for multi policy discounts and other savings. Thank you."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Keke was able to assist you so effectively with your auto and home policies. It's great to know that she took the time to explain everything and find the best options for your family. We appreciate your trust in us and look forward to helping you again in the future! "
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Jeff Parker

April 1, 2025

5  out of  5
rating by Jeff Parker
"She was wonderful. Very professional from first contact. Even though I put her off for a couple of days she was never pushy or hurried me into getting insurance. She went over everything very thoroughly. She was very respectful. Respectfully Jeff Parker"
We responded:
"Thank you so much for your kind words, Jeff! We're delighted to hear that you had a positive experience with our team. It's great to know that you felt respected and well-informed throughout the process. We appreciate your trust in us and are here whenever you're ready to move forward. Looking forward to assisting you again in the future! "
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Marian Morales

April 1, 2025

5  out of  5
rating by Marian Morales
"Thank you so much Andrea, for going out of the way to help me find the lowest insurance!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Andrea was able to help you find the best insurance options. Our team is dedicated to providing excellent service, and it's rewarding to know that we made a positive impact. If you need any further assistance, don’t hesitate to reach out. We look forward to helping you again in the future! "
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Adalberto Rosales

March 31, 2025

5  out of  5
rating by Adalberto Rosales
"La verdad muy pero muy agradecido con esta compañía de seguro su personal extremadamente amable en especial con mi asesora Andrea le doy 100 puntos por su atención y amabilidad"
We responded:
"¡Muchísimas gracias por tu reseña! Nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo, especialmente con Andrea. Tu satisfacción es nuestra prioridad, y apreciamos tus amables palabras. Si necesitas ayuda adicional en el futuro, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! "
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Joao Carrillo

March 31, 2025

5  out of  5
rating by Joao Carrillo
"Andrea made my switch from another insurance to this State Farm very easy. She was very convincing, briefly asked a few questions and the transition was smooth. Now I’m able to save a lot more with no hassle."
We responded:
"Thank you for your great review! We're so glad to hear that Andrea made your transition to State Farm smooth and easy. It's fantastic that you’re able to save more without any hassle. We appreciate your trust in us and look forward to continuing to serve you in the future! "
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Donn Petrey

March 30, 2025

5  out of  5
rating by Donn Petrey
"Richard Plaistowe"
We responded:
"Donn, that’s so great to hear! $400 is a great savings and I’m glad that we were able to connect with you. We have seen a lot of companies have changes recently so I’m glad that we were able to earn your business!"
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Amanda Cozzaglio

March 28, 2025

5  out of  5
rating by Amanda Cozzaglio
"David is outstanding! Any questions I have he answered and is very knowledgeable. 10/10!!"
We responded:
"Thank you so much for your amazing review! We're thrilled to hear that David provided you with outstanding service and answered all your questions. Your satisfaction means a lot to us, and we appreciate your recommendation. If you need anything else, don’t hesitate to reach out. We're here to help! "
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Kyle Thaggard

March 27, 2025

5  out of  5
rating by Kyle Thaggard
"David was very knowledgeable and was able to provide me with valuable information. Thanks for your help."
We responded:
"Thank you for your kind words! I'm so glad to hear that David was able to assist you and provide valuable information. Our team takes pride in delivering excellent service and ensuring our clients have the support they need. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your business! "
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Donovan Bowser

March 27, 2025

5  out of  5
rating by Donovan Bowser
"Tanisha was amazing! Handled everything that I needed with ease!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Tanisha provided you with amazing service and made everything easy for you. Our team is dedicated to ensuring a smooth experience for all our clients. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again! "
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Michelle Frazier

March 26, 2025

5  out of  5
rating by Michelle Frazier
"Tanisha J. Thomas was very helpful in helping with all of my needs in choosing the right plan affordable for me and My Family ❣️"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Tanisha was able to assist you in finding the right and affordable plan for you and your family. We strive to provide personalized service to meet the unique needs of each client. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here for you! "
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Angela Davis

March 26, 2025

5  out of  5
rating by Angela Davis
"Tanisha is always wonderful and pleasant. I love her demeanor and always look forward to her helping me."
We responded:
"Thank you for your lovely review! We're so glad to hear that you enjoy working with Tanisha and appreciate her wonderful demeanor. Our team is dedicated to providing a positive experience, and it's great to know that Tanisha consistently delivers that for you. If there's anything else we can assist you with, please feel free to reach out. We look forward to seeing you again soon! "
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Frankie Folks

March 25, 2025

5  out of  5
rating by Frankie Folks
"Let Andi get u right and covered."
We responded:
"Thank you for the recommendation! We're glad to hear that Andi provided you with excellent service. If you need any further assistance or have questions, don’t hesitate to reach out. We’re here to help! "
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maria lopez

March 25, 2025

5  out of  5
rating by maria lopez
"No really good for review but i want to said that shaneka was 💯* great custoner service , she help me with my questions profesional and effective …thank you"
We responded:
"Thank you for your feedback! We're glad to hear that Shaneka provided you with great customer service and was able to assist you effectively with your questions. We appreciate your recognition of her efforts. If you have any more questions or need further assistance, please don’t hesitate to reach out. We're here to help! "
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Nando Y Esposa

March 21, 2025

5  out of  5
rating by Nando Y Esposa
"They always answer their phones. They are patient especially with me having memory issues. They will go above and beyond when you (may need more or even sometimes less insurance than what you have to help you make the right choice) ask about different questions on your policy. They will go over it and make sure you are getting the best bang for your buck."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that our team has been patient and supportive in helping you navigate your insurance needs. It’s our priority to ensure that our clients feel informed and confident in their choices. If you ever have more questions or need further assistance, please don’t hesitate to reach out. We're here to help you every step of the way! "
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Scottie Prince

March 18, 2025

5  out of  5
rating by Scottie Prince
"Tessa was nice and polite. Very professional"
We responded:
"Thank you for your kind words! We're delighted to hear that Tessa provided you with nice and professional service. Our team is dedicated to ensuring a positive experience for all our clients. If you need any further assistance, please feel free to reach out. We look forward to serving you again! "